Order Processing and Shipping
All orders are typically processed within 1-5 business days. Please note that processing times may vary due to factors such as incomplete payment information, incorrect addresses, or periods of high demand. We will contact you via email if any issues arise.
Shipping usually takes 7-14 business days after the order is processed. Please be aware that delivery times may be affected by weather conditions, holidays, carrier delays, or customs procedures.
Customs and Taxes
Customers are responsible for any taxes or customs duties imposed by their country. These fees are not included in our product prices. Please contact your local customs office for more information.
Shipping Restrictions
We currently do not ship to addresses on military bases.
Order Cancellations and Returns
Cancellation terms vary and are detailed on our Cancellations page.
We provide prepaid return labels only for damaged items. Please contact our customer service at contact@oblaro.com for approval before returning an item. For more information, please refer to our Refund Policy.
Important Notes
- Business days exclude weekends and public holidays.
- Please ensure that the shipping address is correct to avoid delays.
- We currently do not offer express shipping.
- Shipping protection is available to safeguard your order against damage, loss, or theft. This is an optional, non-refundable service.